Privacy Policy

Grandett Auto Detailing collects information you choose to provide when you visit this website, use Grandett services or submit a form on this website. The website’s quote request forms currently ask for:

• Contact information — first name, last name, email address and phone number.
• Vehicle information — the year, make and model you enter, and vehicle size or type where a form asks for it.
• Service information — the service you are interested in, the interior or exterior concerns you select, and any details you describe in the additional message field.
• Scheduling preference — the general timing preference you select (for example, weekdays, weekends or as soon as possible).
• Referral source — on forms that include it, how you heard about Grandett.

Some information is optional. If you include additional details in a message field — such as a service location, address or other notes — that information is collected because you chose to provide it.

• Directly from you when you complete and submit a quote request form on this website.
• Directly from you when you contact Grandett by phone, email, text or social media, or when you speak with us about a vehicle.
• Automatically, at a basic technical level, through the normal operation of web hosting and content delivery — for example the requests your browser makes to load pages, images and other files.

Third-party services used on this website — such as embedded social videos, map tiles and external retailer links — may also receive technical information when that content is requested. Those uses are described below.

Grandett uses the information described in this policy to:

• Review and respond to quote requests and other inquiries.
• Evaluate the service that fits the vehicle and the condition described.
• Communicate with you about your request, including follow-up questions.
• Coordinate and schedule service where applicable.
• Maintain business and customer service records.
• Operate, maintain and improve the functionality and security of this website.
• Comply with applicable legal obligations.

Grandett does not sell personal information. Information may be handled by service providers that support the website or business operations — such as hosting and communication services — only to the extent needed for those purposes.

Submitting a quote request form does not confirm or book an appointment. It provides the information Grandett needs to review your request and follow up using the contact details you supplied.

The quote forms include a verification step intended to reduce automated and spam submissions. Please avoid entering sensitive information — such as payment card details or government identification numbers — into any website form field.

Grandett does not currently set advertising cookies or tracking pixels on this website, and the website does not currently use a cookie consent banner. Cookies or similar technologies may be used by the platforms that host this site or by third-party content you choose to load, such as an embedded video.

For more detail, see the Cookie Policy. If additional technologies are introduced in the future, these policies will be updated.

This website relies on third-party providers for hosting and content delivery, and loads some content from third-party sources. When your browser requests that content, the provider may receive technical information such as your IP address, browser and device details, and the time of the request. Examples currently used on this site include:

• Web fonts and the map tiles shown in the service-area map, which are requested from external providers when a page loads.
• Video content embedded from social platforms, which loads only after you choose to play it.
• An anti-spam verification step used on the quote request forms.

These providers handle information under their own privacy policies, which Grandett does not control.

Grandett links to its social media profiles, and some pages include embedded video from social platforms. Those videos are not loaded when a page first opens — the embed loads only after you select a video to play. Once loaded, the platform hosting the video may receive technical information and set or read its own cookies according to its own policies.

Visiting a Grandett social media profile or interacting with content on that platform is governed by that platform’s privacy practices.

The Detailing Resources pages include links to products on external retailer websites, some of which are affiliate links. Clicking one of those links takes you to a third-party website that operates under its own privacy and cookie practices.

Grandett does not control those websites and does not receive the personal information you provide to them. See the Amazon Associates & Affiliate Disclosure for details on how those links are used.

Grandett uses reasonable administrative and technical measures appropriate to this website and the information it handles. No website or method of transmission can be guaranteed to be completely secure, and Grandett cannot promise absolute security of information sent over the internet.

Grandett retains information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, business records, customer communication, dispute handling and applicable legal obligations.

• You can choose not to submit a form. Contact information is only collected if you provide it.
• You can ask Grandett to stop contacting you about a request, or ask about the information you submitted, by replying to our communication or contacting us through this website.
• You can manage cookies through your browser settings, as described in the Cookie Policy.

Depending on where you live, additional rights may apply under local law. Requests are handled in accordance with applicable requirements.

This website is intended for vehicle owners and general vehicle-care visitors. It is not directed toward children under 13, and Grandett does not knowingly seek personal information from children under 13.

This policy may be updated as the website, services or applicable requirements change. The date at the top of this page reflects the most recent update.

Questions about this Privacy Policy or the information you submitted can be sent through the quote request form on this website, or by replying to any message you have received from Grandett Auto Detailing.